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Tracy Terrill – Sonoma State

CTO, LegalZoom

Road to Greatness


Since its beginning, LegalZoom has been revolutionizing the way people access the law by providing online legal document services. The company was initially conceived by two talented lawyers and an IT guru with a vision for making legal services more accessible through the Internet. LegalZoom currently offers business formation services, including LLC, incorporation, DBA, registered agent services, and annual reports; personal services, such as last will, living will, living trust, and power of attorney; and intellectual property services, like patents, trademarks, and copyrights.

Since joining the company in 2007, CTO Tracy Terrill has overseen the information management and technology strategy to support LegalZoom’s rapid growth. His initiatives have included implementing best practices for software development, recruiting and building a global engineering team, enabling 24-hour development, and redesigning the corporate Web site infrastructure. Before coming to LegalZoom, he held numerous IT leadership positions with General Electric, Universal Studios, Universal Music Group, Warner Brothers, and Gartner.

Terrill holds a B.S. in Business Administration from Sonoma State University and an M.B.A. from the University of Southern California.

“Our overall mission as a company is to redefine and simplify access to the law in the United States. To accomplish that, my team’s main challenge has been balancing our efforts between new product development and improving the customer experience. I’m fortunate enough to have an amazing team that can balance both maintaining our systems and supporting product development and growth, but it’s not easy. Let’s put it this way: Nobody in our office is going home at six o’clock. I do have to say my team is inspired and motivated by the stories we get from our customers. It’s rewarding to know you’re helping people in their personal lives and even in fulfilling some of their dreams,” said Terrill.

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