Certified as a Great Place to Work, this full-time position is responsible for the support of facility management and national partnerships, as well as operational support of multiple functions of real estate operations for a portfolio of student housing assets owned and operated by the Fraternity across the United States and Canada. This position will contribute to housing-related strategies of Phi Delta Theta Fraternity as outlined in its strategic plan Phi Delt 2030, as well as support the improvement and preservation of the Fraternity’s historic and valuable housing stock through educational efforts in support of local house corporations.
Who We Are
Phi Delta Theta is an international nonprofit organization whose mission is to provide its members with a lifetime experience that allows each member to reach their own personal greatness. Founded at Miami University in Oxford, Ohio, on December 26, 1848, Phi Delta Theta International Fraternity has 194 chapters and emerging chapters and 91 alumni clubs across the United States and Canada. To date, the Fraternity has initiated over 283,000 men into the society whose founding principles are Friendship, Sound Learning, and Rectitude.
Who We Serve
Together we provide our members a transformational experience in the pursuit of greatness.
What We Offer
- Salary offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations based on the organization’s current compensation practices and market research for similar positions.
- Traditional benefits package includes 100% employer-paid health insurance, health reimbursement arrangement, health savings account, short- and long-term disability insurance and life insurance, 401k retirement plan with a 4% match and additional performance-based contributions, 160 paid time off hours annually, parental leave, and additional paid time off for office closures at years end.
- Additional benefits include flexible workspaces, wellness program, a personalized travel benefits program, technology stipends with monthly mobile phone plan reimbursements, holiday events, and employee recognition.
Duties and Responsibilities
Servant Leadership – Demonstrated ability and dedication to serve members and one another by enabling others to reach their full potential before self.
- Assist the Senior Director of Housing and Facilities with the implementation of strategic vision for North Hall Properties.
- Assist Senior Director of Housing and Facilities to support North Hall Properties’ owned facilities by:
- Acting as a liaison between the fraternity and third property management
- Review, process, coordinate, and manage the day-to-day operational and maintenance support.
- Assist with the planning, coordination, and execution of capital improvement projects.
- Coordinate and oversee regular inspections performed in-person or by other parties.
- Work with North Hall Properties third party management company in the execution of the leasing process.
- Support the determination of yearly rent increases and development of the North Hall Properties budget.
- Support annual insurance distribution, questions, and tracking of payments, as well as support distribution of communication and reports as provided by Favor & Company to local house corporations.
- Support ongoing communication programs and initiatives for Phi Delta Theta Fraternity and North Hall Properties to undergraduate and alumni members related to housing.
- Support the development of housing training programs and informational pieces related to house safety, security, operations, maintenance, pricing, and budgeting.
- Document processes and update internal resources.
- Occasional travel to relevant workshops sponsored by professional associations.
Competencies and Expectations
- Maintain high professional standards.
- Consistently demonstrate through words, actions, and interactions, alignment with Phi Delta Theta’s values and strategic direction, focusing on the success of the Fraternity.
- Demonstrate a positive, problem-solving mindset with a spirit of teamwork.
- Promote the ongoing development of a service relationship with volunteers, General Officers and all members of Phi Delta Theta Fraternity.
- Willingness and ability to travel as needed and requested for facility site visits, training/educational opportunities, and Phi Delta Theta hosted meeting/events.
- Strong organizational and analytical skills as well as attention to detail.
- Ability to provide efficient, timely, reliable, and courteous customer service.
- Excellent written and verbal communication skills. Ability to effectively present information and speak in front of groups.
- Ability to comprehend, analyze, and interpret complex maintenance/construction projects.
- Ability to respond effectively to sensitive issues even those after standard working hours.
Qualifications
- Bachelor’s degree
- Three or more years of industry related or property management experience including housing and facility operations.
- Collegiate experience as a member of a fraternity or sorority is a plus.
- Requires knowledge of budgets, financial analysis, and the ability to plan effectively.
- Results-oriented, strategic thinker and planner.
- Excellent verbal, analytical, organizational, and written skills.
- Sound judgment with strong problem-solving skills.
- Servant leadership focused.
Work Environment and Physical Requirements
- Remote work may be considered based on experience.
- Willingness to travel.
- Ability to work weekends when needed.
Application Process
Interested candidates should provide a cover letter and résumé to Cynthia Buresh.
